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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Jason Hagen

April 17, 2024

5  out of  5 rating by Jason Hagen
"Alison, Gary, and their team are amazing!"
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Luis Luis

April 17, 2024

5  out of  5 rating by Luis Luis
"Since day one they have been so helpful. I’m not the best at keeping up with stuff but they were able to get me together. they have made this an easy process. I am very happy and satisfied."
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Dylan Thornton

April 16, 2024

5  out of  5 rating by Dylan Thornton
"Alison was so helpful and kind. Really great staff at this office!"
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drew patterson

April 16, 2024

5  out of  5 rating by drew patterson
"Everything was great!"
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stacey taylor

April 16, 2024

1  out of  5 rating by stacey taylor
"If I could give 0 stars I would! You can call and call her but never hear back all while she is raising your insurance rates. Once you try to cancel she will over charge you and you will never get your policy cancel! Be warned that she is a thief and a fraud. Go look for another agent because Allison does not care! Edit based off Allison’s reply Colton and Mary had been asked several times to have Allison call me, she would only call back if I said I was going to leave, as she seemed to always be “on vacation”. My policy was raised mid renewal without any notification or advisement! I was told have no control over rates due to inflation but multiple other insurance, including Geico and progressive, have quoted me much lower policies for the exact same coverage. When I asked of ways to lower my premiums, I was told there was nothing they could do. In March I told Allison I wished to cancel my policy as I no longer wanted to work With her agency, and in April, I was charged double the amount. Again, I would suggest anybody trying to work with Allison Go search elsewhere. There are much more trustworthy insurance advisors In Dallas!"
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MyWeb Transactions

April 12, 2024

5  out of  5 rating by MyWeb Transactions
"Thank you to Mary Thomas and the team with Allison they were very helpful in setting me up with what I needed"
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Greta Turner

April 11, 2024

5  out of  5 rating by Greta Turner
"Wonderful experience...professional, helpful, and knowledgeable. Extremely pleased!!"
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Bianca Giselle Torres

March 12, 2024

5  out of  5 rating by Bianca Giselle Torres
"Alison Fourtner is very lucky to have MARY on her team! She is a phenomenal and kind person, she has been helping my family for years and now me! She was able to help me with many policies! Not only that she is an amazing person to talk to she will listen and answer ANY and EVERYTHING that you have a concern with! She is amazing, my biggest recommendation, thank you Mary! 😊"
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Candace Shelton

March 4, 2024

5  out of  5 rating by Candace Shelton
"Tim Holt provided exceptional service today. His spirit his attitude! He really lifted my day and was a joy to speak to! If I could give 6 stars I would!"
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Amelia Wheeler

February 27, 2024

5  out of  5 rating by Amelia Wheeler
"I have worked with Alison for approximately 2 years with great service and a personal touch. Looking for an agent with experience and expertise this is the insurance group."
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Tommy McDaniel

February 16, 2024

5  out of  5 rating by Tommy McDaniel
"I have been dealing with the people from this office for several years now and they've always bent over backwards to help me with any questions or concerns that I had."
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Dwayne Wilson

February 8, 2024

5  out of  5 rating by Dwayne Wilson
"It was ok"
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Juliet Biard

January 31, 2024

5  out of  5 rating by Juliet Biard
"Mary is always on top of things whenever I reach out! Communication is very important to me and her willingness to go above and beyond for her clients is something I truly respect and admire. Thank you for all your hard work! It’s really appreciated."
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Nic Banks

January 17, 2024

5  out of  5 rating by Nic Banks
"Very friendly and outgoing staff! If something is going on they are there to listen to and work with you!! 😃"
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caroline obarski

January 12, 2024

5  out of  5 rating by caroline obarski
"Excellent experience with Alison and her fellow employees. Quick service, easy to set up, and provided explanations and support for all my questions. Very knowledgeable about adjusting plans to fit what i need."
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Fawad Aziz

December 21, 2023

5  out of  5 rating by Fawad Aziz
"Love the service I have received throughout the past few years. Mr. Colton Wulf help me last time with life and personal belongings insurance. Thank you for the great services."
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Erin Kharitonov

December 19, 2023

5  out of  5 rating by Erin Kharitonov
"Every single interaction I have ever had with any member I have connected with over the years has been the most genuine, professional, and personable experience! They are above and beyond anything you hope for in an agency that is backing you in some of life's most important policies/coverages! The upmost gratitude to Alison Fourtner and her incredible team!!!"
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Isaiah Brown

December 18, 2023

5  out of  5 rating by Isaiah Brown
"Alison Fourtner and her team are just amazing. They really make it easy for you, take time to explain all portions so you make the best decision for you. Really great working with you."
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Samantha Brancel

December 15, 2023

5  out of  5 rating by Samantha Brancel
"Mary is absolutely amazing. She also takes the time to update anything we need"
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Weston Hebert

December 5, 2023

5  out of  5 rating by Weston Hebert
"Colton Wulf provided excellent customer service."
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Joe Costanzo

November 30, 2023

5  out of  5 rating by Joe Costanzo
"I’ve used Alison and her team for years now and they are always ready to assist. Most recently I had the privilege to work with Mary on the team and she took care of my needs very fast and answered all of my questions. They are everything you would want in an insurance company. Thank you, Mary and Team Alison!"
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Meow Town

November 29, 2023

5  out of  5 rating by Meow Town
"Hands down the BEST experience I have had with an insurance agency. I’ve been with them for over 5 years and have been blown away by their customer service. I always talk to a real person and everything is handled quickly, without hassle which I really appreciate. I called once about changing coverage after we moved and they researched it before giving me an answer and actually advised against it because it would be much more expensive monthly and wasn’t necessary for my current situation. That honesty and care for me was amazing. Couldn’t recommend enough!"
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Ryan Marttila

November 28, 2023

5  out of  5 rating by Ryan Marttila
"Colton is another asset to Alison Fortner State Farm agency, with whom I have been with for 12 years and growing. It is truly a pleasure to work with and know that I’m taken care of on a personal level, knowing they have my best interests in mind while keeping it relevant."
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Jhonelle Henry

November 15, 2023

5  out of  5 rating by Jhonelle Henry
"Claire is wonderful to work with! She responds in a timely manner and is always considerate and friendly. Definitely recommend! :)"
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Kerri McCuskey

November 13, 2023

5  out of  5 rating by Kerri McCuskey
"We recently switched our policies over to Alison Fourtner - State Farm and have had the absolute BEST experience! With every interaction, we've been greeted with outstanding customer service and top notch professionalism! We are so thankful we finally made the switch!"