State Farm® Insurance Agent Alison Fourtner
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Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.
Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.
What our customers say about us...
Tiffany Phan
November 16, 2024
5
out of
5
rating by Tiffany Phan
"I got lucky and spoke with Samantha Gregg! I'm making my move from California to Texas and she was super competent in making my move easier by setting me up fast and smoothly. She was super sweet and welcoming and very informative. Thanks Samantha! ☺♥"
We responded:
"Tiffany, thank you for sharing your experience! I'm happy Samantha was able to assist you with your move from California to Texas. Her competence and welcoming nature are truly valued in our office. If you need any further assistance, we're always here to help. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Kelsey Walker
November 15, 2024
5
out of
5
rating by Kelsey Walker
"Samantha Gregg is amazing! I HIGHLY recommend her for any and all of your insurance needs. Prompt, professional, and making sure you get what you NEED vs what makes her the most money."
We responded:
"Kelsey, Thank you so much for your wonderful review! I'm really happy to hear that Samantha provided such prompt and professional service. It's great to know she focused on what you needed rather than anything else. We're grateful to have her on our team. If you ever need further assistance, don't hesitate to reach out! - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Josh Manriquez
November 12, 2024
5
out of
5
rating by Josh Manriquez
"Had the pleasure of working with Samantha Gregg at Alison Fourtner-State Farm Insurance Agency. During my move from out of state to Texas. She was the best, she covered all my needs in quotes ( home, auto and life ) and answered all my questions. Thank you for making this transition very easy."
We responded:
"Josh, thank you for sharing your experience with Samantha during your move to Texas. I'm glad she could assist you with your home, auto, and life insurance needs and make the transition smooth. Your satisfaction is important to us, and it's wonderful to know Samantha answered all your questions. If you need any further assistance, don't hesitate to reach out. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Hammas Muzammal
October 30, 2024
5
out of
5
rating by Hammas Muzammal
"Great experience! Samantha helped me get a lower car insurance rate than what I used to pay with a different company. She made everything fast and easy. I got my new policy started within minutes."
We responded:
"Thank you, Hammas, for sharing your experience! I'm happy to hear Samantha was able to assist you in securing a lower car insurance rate and making the process quick and easy. Our team is always here to help with any future needs or questions you may have. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Millie Wilson
October 28, 2024
5
out of
5
rating by Millie Wilson
"I reached out today 10-28-24 for help with certain items of concern. Caleb was very polite and professional. He answered my questions and took care of my concerns. I have been with this company for a few years, they have always been very helpful. I recommend this firm very highly."
We responded:
"Millie, thank you for your wonderful review! I'm glad Caleb could assist you with your concerns and provide the professional service you deserve. It's great to know you've had a positive experience with us over the years. Your high recommendation means a lot to us. We're always here to help with any future needs or questions you may have. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Brandan Wagner
October 18, 2024
5
out of
5
rating by Brandan Wagner
"Today, I reached out to State Farm with a few questions in regard to my policies and I was fortunate to speak with Mary Thomas with the Allison Fourtner office of Dallas, TX. Mary is a wealth of knowledge, friendly, kind, informative, patient and answered all my questions thoroughly and in detail. By the end of the conversation, Mary squared me away and set me up in the exact policy/policies that meet my insurance needs and requirements. Thank you Ms Mary Thomas and keep up the great work!! Sincerely, Brandan Wagner"
We responded:
"Thank you so much for sharing your experience, Brandan! We’re thrilled to hear that Mary provided such exceptional service and helped you find the perfect policies for your needs. We always strive to be informative and patient, and it's wonderful to hear that Mary went above and beyond to ensure everything was squared away. Your kind words mean a lot, and we’ll be sure to pass them along to Mary! If you need anything in the future, don’t hesitate to reach out. We’re always here to help! - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Cheryl McKnight
September 11, 2024
5
out of
5
rating by Cheryl McKnight
"Allison and Mary have provided excellent service and are always quick to answer questions, make adjustments to policies, and help us out in every way! Today Mary was exceptionally helpful as we reviewed policies and found ways to save $! Thank you Mary!"
We responded:
"Cheryl, I'm thrilled to hear that Mary and our team have provided excellent service, answered your questions promptly, and assisted with policy adjustments. We're grateful for your positive feedback and are pleased to have been able to help you in every way possible! Please don't hesitate to reach out if you have any more questions or need further assistance. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
keenofqueens
September 5, 2024
4
out of
5
rating by keenofqueens
"I spoke with Mary today about my policy change, her attitude was positive which made for a pleasant experience. She educated me and set expectations regarding increases to my auto and home insurance. Although it was the last thing I wanted to hear, her personality lessened the blow a little. Thank you Mary, I appreciate your help!"
We responded:
"Mary's positive attitude and helpfulness are truly appreciated. I'm glad she could make the experience more pleasant for you, even when discussing increases to your auto and home insurance. If you have any further questions or need assistance, please don't hesitate to reach out. Thank you for your feedback! - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Ashley Aguilar
August 30, 2024
5
out of
5
rating by Ashley Aguilar
"I had a great experience signing up with State Farm thanks to Samantha! She was on top of things during the whole process and explained everything in great detail."
We responded:
"Thank you, Ashley, for sharing your positive experience! I'm happy Samantha could assist you so effectively and provide detailed explanations throughout the process. If you have any further questions or need assistance in the future, feel free to reach out. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Lauren Grubbs
August 21, 2024
5
out of
5
rating by Lauren Grubbs
"Samantha was SO helpful! She walked me through everything and was able to save me hundreds of dollars! Highly recommend"
We responded:
"Lauren, thank you for your wonderful review! I'm happy to hear that Samantha was able to assist you and save you money. We appreciate your recommendation and are here for any future needs. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
James L
July 23, 2024
1
out of
5
rating by James L
"I'd like to start out by saying that I was a State Farm customer for 30 years, up until this past experience. I'm a really loyal person; once I find a brand that I think suits my needs, I stick with them. This goes for clothing, shoes, airlines, insurance. At this point in time, I could not be any more disgusted with the business practices utilized by Alison Fourtner State Farm. This agency erroneously claimed that I was at fault for being rear ended on the freeway due to a slow down. This wasn't a slam on my brakes situation, this was a slow down, and I was hit, causing minor damage, due to negligence of the driver behind me. This was coded as 51% or greater driver error, and I paid a penalty for YEARS. I recently had a situation where my vehicle was totaled, and the insurance company decided to drop me. They listed the rear-ending as one of the reasons for me being dropped, then they offered me a concession by "allowing" me to sign up for insurance at nearly a 100% increase. I inquired as to how me getting rear ended could be a factor in me getting dropped, and the guy I spoke with seemed very confused/concerned. He said I should never have been at fault, and that they must have coded the accident wrong. Long story short, State Farm admits they made a mistake, still dropped me from their policy, has come up with a dollar amount that they over charged me, refuses to show me how they came up with that amount, and has failed to provide me with a check for OVER FOUR MONTHS! Every time I call, they give me the run around, saying underwriting is still reviewing the case , and they have no estimation of when they can get me a check. Seems quite negligent on their part, with the worst part being had I not asked the right questions, they would have never seen the error. Looks pretty criminal and ripe for a class action lawsuit to me! As for my auto insurance, I've left State Farm and signed up with Geico, who is providing the exact same coverages for less than the amount that I was being charged before the total early this year."
We responded:
"I understand your frustration and sincerely apologize about the mistake made by the claims' department. We do not handle claims within my agency, as we are not licensed adjusters, however, my office actively followed up with our claims' department to get that overturned for you and has continuously been keeping you in the loop. Unfortunately my office does not have any control on refunds or the timing of refunds because that is issued by Corporate and each agency is independently owned but my office has also followed up regularly on your behalf to try to get this expedited. Again, I apologize about any frustration this has caused you but I can assure you that my office has been doing everything within our power to get everything resolved ASAP."
emily hess
July 22, 2024
5
out of
5
rating by emily hess
"Samantha Gregg was great to work with! She explained everything thoroughly and was extremely kind. She was very on top of things and timely. I definitely recommend working with her!"
We responded:
"Emily, thanks so much for your awesome review! I'm glad to hear that Samantha was able to explain everything thoroughly and provide timely service. We appreciate your recommendation! If you need anything else, feel free to reach out anytime. Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Sonia Velazquez
July 17, 2024
5
out of
5
rating by Sonia Velazquez
"Customer service is great! Always available to answer any questions or concerns I might have."
We responded:
"Hi Sonia! Thank you so much for your wonderful review! I'm so happy to know that our customer service team has been able to assist you with all your questions and concerns. We're always here to help! If you ever need anything else, don't hesitate to reach out! - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Vea Crenshaw
July 9, 2024
5
out of
5
rating by Vea Crenshaw
"Sara was amazing!!! She answered all of my questions patiently and effectively. Very detailed abs courteous Custer service at it's finest."
We responded:
"Thank you for your kind words, Vea! I'm glad Sara provided you with amazing, detailed, and courteous customer service. We're here for you whenever you have more questions. Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Michael Jubang
July 3, 2024
5
out of
5
rating by Michael Jubang
"I worked with Samantha Gregg who was very professional and knowledgeable. She was able to save me over $2k annually from what my previous insurance broker charged for my bundled home/auto/umbrella policy"
We responded:
"Thank you for sharing your experience, Michael! I'm glad Samantha was able to provide you with such professional and knowledgeable service, saving you money on your bundled home/auto/umbrella policy. We appreciate your kind words and are here for any future insurance needs you may have. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Faith Hernandez
June 21, 2024
5
out of
5
rating by Faith Hernandez
"Samantha Gregg was beyond professional. Not only did she answer my questions, she went above and beyond to make me feel as comfortable as she could with every transaction or change to the information quoted to me. She gave me the very best price available for my auto insurance with the best coverage. I will forever be grateful to her and all her hard work."
We responded:
"Faith, I am ecstatic to hear that Samantha provided you with the best price and coverage for your auto insurance! Her professionalism and dedication truly shine through in her service. We are grateful for your positive feedback and look forward to assisting you with any future insurance needs. Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Roberto Lenin
June 19, 2024
1
out of
5
rating by Roberto Lenin
"These is the worst place insurance i am a costumer ,the agents dont know your job . I called yesterday and they said you dont have insurance here , more later send a message and said you have insurance ,3 hours more later i talk with 4 agent and waited all day for the superviser and never got response ,they remove any message what they send for disscount me my ,there is not etic here . Sara said what see made 10 porcent discount and was the 3 porcent ,i gonna moved to these office ,and the costumer service is suck ,the supervicer was scriming and said dont call more ,i only asked for the disscount ,you dont pay me ,and i paid 293 dolars these not right ,the last costumer service mexican girl was rude ,poor and end the call ,i only asked for disscount ,i said the supervicer and she said i cant do anything here ,i was waiting 1 hour and dont had responce."
We responded:
"Roberto, I’m confused as to why you’ve left this review and said my office has provided bad customer service, as my office has spoken with you several times and helped you in person as well. You originally bound your policy online in April then came into my office upset on May 2nd when you met with Colton. You said the policy should’ve been assigned to my office since it was closer so the transfer request was submitted. You then called my office upset on May 6th and spoke with Esmeralda advising the name wasn’t submitted properly. She explained that we had no control over how the name was submitted since you bound online and made you aware that she would have to submit a request to underwriting, which takes several weeks before it will be processed by our underwriting department since they work the items as they are received in a queue. You have since filed a claim that our claim department handled in less than a few days. Norma and Victoria have emailed and texted you multiple times over your defensive driving certificate that we need in order to keep that discount but we have not received that documentation, nor have you responded to any of our emails or texts. Colton has reached out to you to follow up on coverage changes as well that both of you discussed when he met with you on May 2nd but he hasn’t received any communication from you either. The name change was processed a while ago (as you requested) so I’m perplexed as to why you got upset with Sara in my office today. My office manager just called you to follow-up with you and left a voicemail. Please call my office back to speak with Gary or Claire so we can resolve. Thank you, Alison Fourtner "
Chloe Mitchell
June 6, 2024
5
out of
5
rating by Chloe Mitchell
"Colton from State Farm was absolutely amazing. His customer service was outstanding. He was very thorough in every detail and helped me in my financial situation right now. His professionalism deserves an award. He was very patient and kind. Hands down one of the best experiences I’ve had speaking with a representative from State Farm!! Kuddos for this gentleman. I look forward to speaking with him again in the future."
We responded:
"Chloe, I am ecstatic to hear about your outstanding experience with Colton! His thoroughness and professionalism truly shine through in his customer service. We are pleased to have been able to assist you with your financial situation. Looking forward to serving you again in the future! Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Brandon Edwards
June 6, 2024
5
out of
5
rating by Brandon Edwards
"Mary Thomas has been extremely helpful and nice with any question or concern that I had. I really appreciate her help and everyone else at the office. Nothing but good things to say. 10/10 would recommend anyone looking for insurance to give this office a call!"
We responded:
"Brandon, thank you so much for your kind words! We're thrilled to hear that Mary has been extremely helpful and nice with all your questions and concerns. We truly appreciate your positive feedback and your recommendation. Our team strives to provide the best service possible, and it's wonderful to know we've met your expectations. If you need any further assistance, please don't hesitate to reach out. Thanks again, and have a fantastic day! - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Andrew Claffey
May 22, 2024
5
out of
5
rating by Andrew Claffey
"I have moved many times in Dallas and they always make the process of changing coverage so easy and quick. Mary was efficient, competent and clear!"
We responded:
"Andrew, we are pleased to hear that Mary provided you with efficient, competent, and clear service during your coverage change process. Our team is grateful for your positive feedback and we're glad to have made your moves in Dallas easier. If you ever need assistance in the future, feel free to reach out to our office. Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Michael Harris
May 18, 2024
5
out of
5
rating by Michael Harris
"Outstanding service!!! I was taken care of the same day I called!!"
We responded:
"Michael, We are thrilled to have provided you with outstanding service on the same day you called! Our team is pleased to have met your insurance needs promptly. We appreciate your positive feedback and look forward to assisting you further in the future! Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Ryshena Providence
May 17, 2024
5
out of
5
rating by Ryshena Providence
"Mary Thomas provided my partner and I incredible communication, service options, and State Farm Insurance coverage/knowledge when we decided to merge our individual plans into a comprehensive one. She was available to chat on the phone when we needed her to, was incredibly patient with us, and sent follow-up emails to ensure we fully understood policy changes."
We responded:
"Ryshena, We’re pleased to hear about the exceptional communication and service you received while merging your insurance plans with us! Your satisfaction and understanding of the policy changes are our top priorities. I'm grateful for your positive feedback and look forward to assisting you further. - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Margaret Eason
May 10, 2024
5
out of
5
rating by Margaret Eason
"I have been with State Farm with Alison Fourtner for more than 20 years. I've only had one incident about 1year ago and it was handled perfectly. I've been with this co."
We responded:
"Margaret, we are happy to hear about your long standing loyalty to State Farm! I'm thrilled to hear that we handled your incident perfectly and that you've been satisfied with our service! Thank you for entrusting your insurance needs to our office, and we're here for you whenever you need us! - Alison Fourtner, State Farm Insurance Agent, Dallas, TX"
mark feld
May 9, 2024
5
out of
5
rating by mark feld
"I've been a State Farm customer for many years (for both home and auto insurance) and always been pleased with the personalized service I've received. I just obtained insurance on a new home today and was treated wonderfully by Colton. He was courteous, friendly, patient and timely in addressing my questions and most efficient."
We responded:
"Mark, We are thrilled to hear about your positive experience with Colton! I love to hear that he provided you with courteous, friendly, and efficient service for your new home insurance. Your satisfaction is our priority, and we are grateful for your continued trust in our office. If you have any future insurance needs, feel free to reach out anytime! - Alison Fourtner - State Farm Insurance Agent, Dallas, TX"
Josie
May 8, 2024
5
out of
5
rating by Josie
"Samantha was great! She reached out to me to help save on my renters insurance. Everything went smoothly with little effort on my part!"
We responded:
"Josie, I'm thrilled to hear that Samantha was able to help you save on your renters insurance with little effort on your part! We're pleased that everything went smoothly for you. If you have any more insurance needs in the future, feel free to reach out to our office. Alison Fourtner - State Farm Insurance Agent, Dallas, TX"