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Leave Us a Review

Our customers are the center of our universe and we’re grateful for them. If you’re willing to share your experience about your interaction with our agency, it’ll be a great help for other people looking to make smart and confident decisions about their insurance and financial services.


Take 60 seconds (or more if you want) to share your story by clicking on one of the review links below.

What our customers say about us...

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Sonia Velazquez

July 17, 2024

5  out of  5 rating by Sonia Velazquez
"Customer service is great! Always available to answer any questions or concerns I might have."
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Vea Crenshaw

July 9, 2024

5  out of  5 rating by Vea Crenshaw
"Sara was amazing!!! She answered all of my questions patiently and effectively. Very detailed abs courteous Custer service at it's finest."
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Michael Jubang

July 3, 2024

5  out of  5 rating by Michael Jubang
"I worked with Samantha Gregg who was very professional and knowledgeable. She was able to save me over $2k annually from what my previous insurance broker charged for my bundled home/auto/umbrella policy"
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Cheryl McKnight

June 26, 2024

5  out of  5 rating by Cheryl McKnight
"Allison and Mary have provided excellent service and are always quick to answer questions, make adjustments to policies, and help us out in every way!"
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Faith Hernandez

June 21, 2024

5  out of  5 rating by Faith Hernandez
"Samantha Gregg was beyond professional. Not only did she answer my questions, she went above and beyond to make me feel as comfortable as she could with every transaction or change to the information quoted to me. She gave me the very best price available for my auto insurance with the best coverage. I will forever be grateful to her and all her hard work."
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Roberto Lenin

June 19, 2024

1  out of  5 rating by Roberto Lenin
"These is the worst place insurance i am a costumer ,the agents dont know your job . I called yesterday and they said you dont have insurance here , more later send a message and said you have insurance ,3 hours more later i talk with 4 agent and waited all day for the superviser and never got response ,they remove any message what they send for disscount me my ,there is not etic here . Sara said what see made 10 porcent discount and was the 3 porcent ,i gonna moved to these office ,and the costumer service is suck ,the supervicer was scriming and said dont call more ,i only asked for the disscount ,you dont pay me ,and i paid 293 dolars these not right ,the last costumer service mexican girl was rude ,poor and end the call ,i only asked for disscount ,i said the supervicer and she said i cant do anything here ,i was waiting 1 hour and dont had responce."
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Chloe Mitchell

June 6, 2024

5  out of  5 rating by Chloe Mitchell
"Colton from State Farm was absolutely amazing. His customer service was outstanding. He was very thorough in every detail and helped me in my financial situation right now. His professionalism deserves an award. He was very patient and kind. Hands down one of the best experiences I’ve had speaking with a representative from State Farm!! Kuddos for this gentleman. I look forward to speaking with him again in the future."
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Brandon Edwards

June 6, 2024

5  out of  5 rating by Brandon Edwards
"Mary Thomas has been extremely helpful and nice with any question or concern that I had. I really appreciate her help and everyone else at the office. Nothing but good things to say. 10/10 would recommend anyone looking for insurance to give this office a call!"
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Andrew Claffey

May 22, 2024

5  out of  5 rating by Andrew Claffey
"I have moved many times in Dallas and they always make the process of changing coverage so easy and quick. Mary was efficient, competent and clear!"
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Michael Harris

May 18, 2024

5  out of  5 rating by Michael Harris
"Outstanding service!!! I was taken care of the same day I called!!"
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Ryshena Providence

May 17, 2024

5  out of  5 rating by Ryshena Providence
"Mary Thomas provided my partner and I incredible communication, service options, and State Farm Insurance coverage/knowledge when we decided to merge our individual plans into a comprehensive one. She was available to chat on the phone when we needed her to, was incredibly patient with us, and sent follow-up emails to ensure we fully understood policy changes."
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Margaret Eason

May 10, 2024

5  out of  5 rating by Margaret Eason
"I have been with State Farm with Alison Fourtner for more than 20 years. I've only had one incident about 1year ago and it was handled perfectly. I've been with this co."
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mark feld

May 9, 2024

5  out of  5 rating by mark feld
"I've been a State Farm customer for many years (for both home and auto insurance) and always been pleased with the personalized service I've received. I just obtained insurance on a new home today and was treated wonderfully by Colton. He was courteous, friendly, patient and timely in addressing my questions and most efficient."
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Josie

May 8, 2024

5  out of  5 rating by Josie
"Samantha was great! She reached out to me to help save on my renters insurance. Everything went smoothly with little effort on my part!"
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Allison Linder

May 7, 2024

5  out of  5 rating by Allison Linder
"Samantha Gregg was awesome! She respected my communication preference via email when I was too busy to take a phone call—which is rare in today’s world! Then when we were finally able to speak over the phone she was a delight. Very patient and walked me through everything I needed to know. Great at multi-taking because I threw a lot of questions at her while she was also filling out forms. Very personable and nice!"
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Josh Dedmon

May 3, 2024

5  out of  5 rating by Josh Dedmon
"Very fast and easy experience. Samantha Gregg helped with every step of the process!"
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Fran Lowe

May 1, 2024

5  out of  5 rating by Fran Lowe
"State Farm has a killer agent by the name of Claire. I've been experiencing issues with my rental company incorrectly charging for rental insurance. Claire offered to contact the company, she participated in conference call, sent proof of payment. She got them to remove the charges. She then explained my payment schedule to mitigate any future problems. You truly have an asset in Claire!!!"
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Zetdra Strange

April 23, 2024

5  out of  5 rating by Zetdra Strange
"Esmeralda was simply amazing. Very informative and a pleasure to speak with. She made me feel very good about my current policy."
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Hannah Elliott

April 22, 2024

5  out of  5 rating by Hannah Elliott
"The whole team here is incredible. Alison, Colton, and Mary have all helped me multiple times. Each time, they've been quick to respond and help me get coverage fast. Colton and team have even worked through some tricky coverage issues owning a townhome. There's no other insurance team I'd trust!"
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Jason Hagen

April 17, 2024

5  out of  5 rating by Jason Hagen
"Alison, Gary, and their team are amazing!"
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Dylan Thornton

April 16, 2024

5  out of  5 rating by Dylan Thornton
"Alison was so helpful and kind. Really great staff at this office!"
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drew patterson

April 16, 2024

5  out of  5 rating by drew patterson
"Everything was great!"
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stacey taylor

April 16, 2024

1  out of  5 rating by stacey taylor
"If I could give 0 stars I would! You can call and call her but never hear back all while she is raising your insurance rates. Once you try to cancel she will over charge you and you will never get your policy cancel! Be warned that she is a thief and a fraud. Go look for another agent because Allison does not care! Edit based off Allison’s reply Colton and Mary had been asked several times to have Allison call me, she would only call back if I said I was going to leave, as she seemed to always be “on vacation”. My policy was raised mid renewal without any notification or advisement! I was told have no control over rates due to inflation but multiple other insurance, including Geico and progressive, have quoted me much lower policies for the exact same coverage. When I asked of ways to lower my premiums, I was told there was nothing they could do. In March I told Allison I wished to cancel my policy as I no longer wanted to work With her agency, and in April, I was charged double the amount. Again, I would suggest anybody trying to work with Allison Go search elsewhere. There are much more trustworthy insurance advisors In Dallas!"
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MyWeb Transactions

April 12, 2024

5  out of  5 rating by MyWeb Transactions
"Thank you to Mary Thomas and the team with Allison they were very helpful in setting me up with what I needed"
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Greta Turner

April 11, 2024

5  out of  5 rating by Greta Turner
"Wonderful experience...professional, helpful, and knowledgeable. Extremely pleased!!"